atelo.ch

Frequently asked questions

Answers to the most common questions about Atelo, for booking and for providers.

For participants

What is Atelo?
Atelo gathers creative courses and workshops from all over Switzerland in one place: pottery, cooking, painting, photography, and much more. You can compare offers and book directly with the provider, without searching every studio website one by one.
Is Atelo free?
Yes. Browsing, comparing, and clicking through costs nothing and needs no account. You pay the course price directly to the provider, the same price as on their own website. Atelo adds nothing on top.
How do I book a course?
Pick a course and click "Book now". You are redirected to the provider's website and complete the booking there. The contract is concluded directly between you and the provider.
Are prices and dates up to date?
Course data is refreshed automatically every week from provider websites. Last-minute changes can slip through, so the details on the provider's website are what counts. Give them a quick check before booking.
Do I need an account?
No. You do not need an account to browse or book. With a free account you can save courses and find them again later. Sign-in works without a password, via a login link sent by email.
Can I gift a course?
Many providers sell vouchers directly on their website; you will find the link on the course page. Atelo gift cards do not exist yet, but they are planned.
How do I cancel or reschedule a booking?
Your booking is directly with the provider. Contact them for cancellations or rebookings; their conditions apply. Atelo has no access to bookings.
Which cities have courses?
Atelo lists courses from all over Switzerland. Coverage is densest in Zurich, Winterthur, Basel, and Bern, and new providers and cities are added continuously.

For providers

How do my courses get on Atelo?
Get in touch via our contact form or by email to batu@atelo.ch. We set up your profile and sync your courses automatically from your website, so you never maintain anything twice.
What does Atelo cost for providers?
Currently nothing. Visitors are sent directly to your booking page and you keep the full course price. Later we plan a fair commission for bookings that run through Atelo.
Is there a partner area?
Yes. In Atelo Studio you manage your profile, photos, and team. You get access during onboarding and can sign in anytime via the login page.

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